Customer service is essential to companies, especially when taking custom orders. If a customer emails you and asks you a...
customer
It’s more expensive to acquire a new customer than to retain an existing client. Having clients who pay you every...
Exploring web3 through a new lensPHOTO BY @JEZAR, UNSPLASH.COM This is a very important time and inflection point in the...
If you don't understand your customers, you're going to struggle to sell to them. Your website messaging will sound off....
Today’s competitive market requires businesses to create engaging customer experiences to attract leads and guide them down the funnel. (more…)
Brands need to be consistently marketing and reaching out to their target prospects to engage, nurture, and convert them into...
It doesn’t matter what kind of web site it is, the ‘customer journey’ has always been important, otherwise you lose...
Via Salesforce Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and...
Add choice & flexibility to interactions Consumers have never had more flexibility in how they choose to interact with businesses,...
via Roy Edwards, Enterprise Times Salesforce’s State of Connected Customer Report provides insights from 17,000 consumers and business buyers on...
